Where Executives and Leaders come to achieve exceptional results.

Strengthening leaders and organizations to drive performance and results through HR strategy and operations best practices.

Achieve a new level of success and growth for your organization.

A custom solution for your specific needs.

Let’s talk about your pain points. Let me create solutions that support you and your organizational goals.

  • Develop and support the follow through and success of your leadership team.

  • Benefit from a confidential environment to best approach feedback and growth.

  • Mentor new and emerging leaders while teaching problem-solving and decision-making strategies that empower independence.

  • Improve your recruiting and onboarding processes.

  • Improve retention, organizational culture, and employee engagement.

  • Increase profit through efficient processes and seamless workflow.

  • Establish policies to reduce costly employment-related issues.

NOW is the time to strategize and improve the performance of your organization and your team!

How Your COO can help

  • COMPANY CONCIERGE CONSULTING

    This is your HR and operations HOTLINE!

    Real-time resolution to high-level management, HR, operations, and strategy questions. With Concierge Consulting, you can rest assured that you have a reliable partner to provide the guidance and support you need, exactly when you need it.

  • COMPANY COACHING

    For those wanting to meet regularly to solve day-to-day issues in addition to growth and implementation.

    An enhanced Concierge Consulting experience with added benefits to help your business thrive. In addition to real-time resolution to high-level management, HR, operations, and strategy questions, Company Coaching also includes monthly strategy calls and access to Your COO Slack, allowing for seamless communication, problem-solving, and strategizing.

  • INDIVIDUAL COACHING

    • EXECUTIVE COACHING

    • EMERGING LEADERSHIP DEVELOPMENT

    • INTERVIEW PREP

    Our coaching program is designed to help employees and candidates develop the skills, knowledge, and mindset needed to become effective and impactful leaders.

Meet Lucero, the Founder of Your COO.

Lucero is a strategic leader with a career spanning over 20 years. She has consistently demonstrated her ability to drive organizational success through effective HR strategies, talent management, and operational excellence.

Lucero began her professional journey started at a startup, where she honed her skills in recruitment, employee relations, and process creation. Her strategic mindset drove her to leadership roles within five different industries strategizing how to leverage people and processes to create organizational success. Through her tenure, she has established herself as a trusted advisor to owners, executives, and leaders. She is known for her ability to align HR and operations best practices with business objectives to drive profit.

One of Lucero's greatest strengths lies in her people-centric leadership style. She recognizes that the success of any organization is rooted in the talent and well-being of its employees. By establishing a culture of trust, open communication, and continuous development, she has built highly motivated and engaged teams that consistently meet and exceed performance expectations. Lucero's passion for mentorship and talent development has empowered countless individuals to reach their full potential and emerge as leaders.

After years of accomplishing big milestones as a leader within organizations, Lucero now supports multiple organizations as the Founder and President of Your COO, your trusted and experienced operations expert. With her HR expertise and operational acumen, she continues to shape the future of organizations by driving strategic initiatives that unlock human potential and fuel sustainable growth.

Beyond the office, Lucero loves spending time with her kids, often found by the pool or bay cheering for them in water polo and rowing. She also loves hiking, college football (GO UTES), and playing at the beach!

 
 
 

Happy Clients